Privacy
Privacy & cookies
Last updated 23 September 2026.
This page explains what the Celine Pool Villa Cha-Am website (celinepoolvillachaam.com) keeps in your browser, what analytics it loads, and how to change your choice. The site is run by the villa's management. For anything on this page, email [email protected].
The short version
- The site works fully without any tracking.
- It loads Google Analytics and Microsoft Clarity only after you press “Accept” on the cookie banner. If you decline, or ignore the banner, neither is loaded.
- No advertising, no data selling, and no other third-party scripts.
Kept in your browser (no consent needed)
These preferences and draft copies use your browser's local storage. Submitting an enquiry also sends its details to the villa. You can clear local copies at any time (see Your choice).
- Theme choice — whether you picked the light or dark version
(
celine.theme). - Booking draft — the enquiry you build in the booking form, plus
your name, email and phone so you don't retype them next visit
(
celine.enquiries,celine.guest). This is only used to fill in the form and the enquiry email that you send from your own mail app — if you submit the form, its details are also sent to the villa through our email service. - Your cookie choice — so the banner doesn't ask again
(
celine.consent).
Analytics (only with your consent)
If you press Accept, the site loads two tools:
-
Google Analytics 4, provided by Google. Aggregate visitor
numbers, which pages are viewed, roughly where visitors are (country / region)
and which devices they use. It sets cookies whose names start with
_ga. Google Analytics 4 does not store your IP address. Data is processed by Google on our behalf — see Google's Privacy Policy and how Google uses information from sites that use its services. -
Microsoft Clarity, provided by Microsoft. Anonymised recordings
of page interactions — mouse movement, clicks, scrolling — plus heatmaps, so we
can see where the site is confusing. Text you type and the contents of
form fields are masked and are not captured. It sets cookies whose names
start with
_clckand_clsk. See Microsoft's Privacy Statement.
We use this only to improve the site. It is never combined with your booking enquiry.
Your choice
You can also:
- Clear the local storage and cookies for this site in your browser (Chrome: Settings → Privacy and security → Site settings; Safari: Settings → Privacy → Manage Website Data; Firefox: Settings → Privacy & Security → Cookies and Site Data).
- Use a content blocker — the analytics tools load from
googletagmanager.comandclarity.msand are easy to block.
The booking form
When you send an enquiry, what you typed — your dates, number of guests, extra mattress quantity, name, email, phone and any message — is sent to this website's own server and forwarded to us by email so we can reply. We use it only to answer you and, if you book, to arrange your stay. We use Resend to deliver the email to the villa's configured recipients. The website has no guest database; email copies remain with the email providers and recipients for handling your enquiry.
If that fails, the page offers a button to open your own email app with the message ready — and then nothing is sent until you press send there. Either way a copy of your draft stays in your browser (see above) so you can come back to it.
Changes to this page
If the tools or data we use change, we'll update this page and the “last updated” date. A material change will also reset the cookie banner so you can choose again.